Sales Agreement

LIVA VIP TRANSFER – DISTANCE SALES AGREEMENT

1. PARTIES

This Distance Sales Agreement (“Agreement”) is entered into electronically between LIVA VIP TRANSFER (“Seller”) and the customer (“Buyer”) purchasing VIP transfer services through the website.

Seller Information:

• Company Name: LIVA VIP TRANSFER
• Phone: +90 534 881 87 21
• E-mail: info@livaviptransfer.com

2. SUBJECT OF THE AGREEMENT

The purpose of this Agreement is to define the rights and obligations of the parties regarding the VIP transfer services purchased by the Buyer through the LIVA VIP TRANSFER website.

3. SCOPE OF SERVICES

The services provided by LIVA VIP TRANSFER include:

• Airport transfer services,
• Hotel and private address transfers,
• Intercity VIP transfer services,
• Other VIP transportation services booked in advance.

The date, time, vehicle type, and transfer route specified during the reservation constitute the scope of the service.

4. PRICING AND PAYMENT

• The service fee is the amount specified on the website at the time of reservation.
• Payments may be made by credit card, debit card, or other payment methods available on the website.
• Unless otherwise stated, all applicable taxes are included in the prices.
• Payment transactions are processed through secure payment infrastructures.

5. RESERVATION AND CONFIRMATION

• The reservation becomes final upon completion of the payment and confirmation process.
• The Buyer agrees that all information provided during the reservation process is accurate and complete.
• The Buyer shall be responsible for any issues arising from inaccurate or incomplete information.

6. CANCELLATION AND REFUND POLICY

• Cancellations made at least 24 hours before the scheduled transfer time are eligible for a full refund.
• No refund may be provided for cancellations made less than 24 hours before the scheduled transfer time.
• In cases of force majeure (such as flight cancellations, natural disasters, etc.), refunds or rescheduling requests may be evaluated accordingly.
• LIVA VIP TRANSFER shall not be held responsible for any issues arising from the late or incomplete submission of flight information by the Buyer.

7. SERVICE DELIVERY

• LIVA VIP TRANSFER undertakes to provide the transfer service on the date and time specified in the reservation.
• Due to operational requirements, an equivalent vehicle within the same category may be assigned when necessary.
• The company shall not be liable for delays caused by circumstances beyond its reasonable control, including traffic conditions, weather conditions, or governmental decisions.

8. RIGHTS AND OBLIGATIONS OF THE PARTIES

The Buyer agrees to:

• Provide complete and accurate reservation information,
• Be ready at the agreed pick-up location and time,
• Comply with the applicable service rules.

The Seller agrees to:

• Provide the service in a safe and professional manner,
• Protect personal data in accordance with applicable laws and regulations,
• Keep reservation information confidential.

9. PROTECTION OF PERSONAL DATA

Personal data provided by the Buyer shall be processed and protected in accordance with the applicable data protection legislation, including the Turkish Personal Data Protection Law No. 6698 (KVKK). Detailed information is available in the Privacy and Security Policy.

10. DISPUTE RESOLUTION

Any disputes arising out of or relating to this Agreement shall be governed by the laws of the Republic of Türkiye. The Courts and Enforcement Offices of Antalya shall have exclusive jurisdiction.

11. EFFECTIVE DATE

By completing the reservation and payment process through the website, the Buyer acknowledges that they have read, understood, and accepted all terms and conditions of this Distance Sales Agreement.

This Agreement becomes effective on the date it is electronically approved by the Buyer.