Privacy and Security Agreement

LIVA VIP TRANSFER – PRIVACY AND SECURITY POLICY

At LIVA VIP TRANSFER, we highly value the privacy and security of our customers’ personal data. Any information you provide when visiting our website or using our reservation services is protected in accordance with applicable laws and regulations.

1. Information We Collect

In order to provide our services, we may collect the following information:

  • Full name
  • Phone number
  • Email address
  • Flight details
  • Transfer addresses (hotel, airport, etc.)
  • Payment information (processed securely by authorized payment service providers)

2. Use of Personal Data

The information collected is used solely for the following purposes:

  • Processing reservations,
  • Providing VIP transfer services,
  • Responding to customer requests,
  • Improving the quality of our services,
  • Complying with legal obligations.

Your personal information will not be shared with third parties except where required by law or necessary for the provision of our services.

3. Data Security

LIVA VIP TRANSFER takes all necessary technical and administrative measures to protect customers’ personal information. Information shared through our website is safeguarded using secure systems and technologies.

4. Cookie Policy

Our website may use cookies to enhance the user experience. Cookies help us provide a more efficient and user-friendly website. You may restrict or disable the use of cookies at any time through your browser settings.

5. Payment Security

All payments made through our website are processed via secure payment infrastructures that comply with international security standards. Credit card information is not stored by LIVA VIP TRANSFER and is processed exclusively by authorized and secure payment service providers.

6. Third-Party Links

Our website may contain links to third-party websites. LIVA VIP TRANSFER is not responsible for the privacy policies or content of such external websites.

7. Retention of Personal Data

Your personal data will be stored only for as long as necessary to provide our services and comply with applicable legal requirements. Upon expiration of the retention period, your data will be securely deleted or anonymized.

8. Your Rights

Under the applicable data protection laws, including the Turkish Personal Data Protection Law (Law No. 6698 – KVKK), you have the right to:

  • Learn whether your personal data is being processed,
  • Request information regarding the processing of your personal data,
  • Request correction of incomplete or inaccurate data,
  • Request the deletion or destruction of your personal data where applicable,
  • Object to the processing of your personal data in accordance with the law.

9. Contact Information

If you have any questions or requests regarding our Privacy and Security Policy, please contact us using the information below:

LIVA VIP TRANSFER reserves the right to update or amend this Privacy and Security Policy when necessary. The most current version of this policy will always be published on our website.

Last Updated: July 2026